24
Novembre
2020
Surfaces Group ACTY, real-time Support anywhere in the world
Surfaces Group is constantly improving its customer support. The top ceramics engineers will handle any criticalities you encounter when processing slabs.
Through ACTY, the new remote specialist Technical Support service, you can have direct contact, from your device with the top Surfaces specialist engineers, who will link up with your business and analyse your line’s set-up. They will guide you step by step, to give you the exact use of the finishing tools and the ideal setting for your plant, displaying every step on your smartphone or tablet.
You can resolve any problem or defect in your slabs easily with ACTY, an augmented reality software specifically modulated by Surfaces’ ceramic expertise to give you immediate remote support.
You will avoid the inconvenience and possible delays involved in travel arrangements and receive the solution to the problem worked out directly on your line.
Contact Surfaces by phone or email ceramics@surfaces-group.it You will immediately receive your personal APP or the link to your device to establish simultaneous contact with the Support: the Surfaces engineers will activate remote interaction with your plant, assess the criticalities and program the solutions, which you will see displayed on your screens.
Every operation - instruction, image or video - will be saved in the ACTY memory. Specific datasheets and dedicated galleries will become part of your database for the perfect setup of your industrial production machinery.
With ACTY by Surfaces, efficiency and innovation are at the service of your business, in complete safety.